Denise provides SSI-related Medicaid Managed Care enrollees with information about and the rights and responsibilities of enrollment in Medicaid HMOs. Denise investigates complaints, including the denial, reduction or termination of services by the HMO, and provides representation.
Denise’s number one goal is to empower her clients to their best well-being. She does this by educating her clients about their situation and helping them to understand the services and supports that are available to them. Denise then works with her clients to suggest ideas to help them achieve their best outcomes. Denise has both personal and professional experiences working with persons with physical, mental, and cognitive disabilities.